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Ryokan · Sapporo · Hokkaido

Chalet Ivy Jozankei

A 5-star retreat in the Jozankei Onsen area of Sapporo, known for its high guest ratings, attentive service, and hot spring facilities.

  • Private hot spring baths in select suites
  • Free parking and EV charging station
  • Wellness centre with sauna, Jacuzzi, and massage services
9.4 Perfect 177 reviews Booking.com 9.4 · 177 reviews

About

Chalet Ivy Jozankei

Chalet Ivy Jozankei is a 5-star hotel located in the Jozankei Onsen area of Sapporo, Hokkaido. It’s within convenient reach of Jozankei Shrine and offers a range of amenities including a terrace, shared lounge, and recreational options. The property features a Jacuzzi and sauna, along with a full spa and wellness centre.

Guests can choose from several suite categories, many with river views and private hot spring baths. The hotel also provides a restaurant, bar, and special diet menus. Free parking and an electric vehicle charging station are available, making it easy for those driving to the area.

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed

In brief

What works, what to weigh

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Strengths

3 reasons to book
  • Exceptional rooms and service — Guest ratings for both rooms and service sit at 9.8 out of 10, the highest categories for this property. Reviews frequently praise spacious, clean rooms and attentive staff who remember preferences.
  • Onsen and wellness facilities — The hotel offers a spa and wellness centre with sauna, Jacuzzi, hot spring baths, open-air bath, and various massages. Several reviews highlight the private hot spring in the room and the sauna as standout features.
  • Convenient location for local events — Located near Jozankei Shrine and within a short drive of the light festival, the hotel’s position is praised for convenience. The property also offers free parking and an EV charging station.

Worth weighing

3 to weigh
  • Limited check-in window — Check-in is only from 15:00 to 20:00, which may be restrictive for guests arriving later in the evening. There’s no mention of 24-hour check-in, though the reception is listed as 24-hour.
  • Not pet-friendly — Pets are not allowed on site, which could be a drawback for travellers wanting to bring their animals.
  • No on-site smoking areas — The entire property is non-smoking, which may be inconvenient for smokers. There’s no designated smoking area mentioned.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Premium King Room

  • 1 Single bed

Deluxe Suite

  • 2 Single beds or 1 King-size bed,2 Single beds
  • River view
  • Shower
  • Bathtub
  • Air conditioning

Deluxe King Suite

  • 2 Single beds,1 King-size bed
  • River view
  • Shower
  • Heating
  • Bathtub

Deluxe Corner Suite

  • 2 Single beds or 1 King-size bed,2 Single beds
  • River view
  • Shower
  • Heating
  • Bathtub

Corner Suite

  • 2 Single beds or 1 King-size bed,2 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Wellness & Leisure

  • Sauna
  • Jacuzzi
  • Hot spring bath
  • Open-air bath
  • Spa & wellness centre
  • Massage (back, head, full body, foot)
  • Fitness centre
  • Karaoke
  • Leisure/ TV room

Food & Drink

  • Restaurant
  • Bar/ Lounge area
  • Coffee shop
  • Happy hour
  • Special diet menus
  • Children's menu
  • Welcome drink

Room Amenities

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Electric kettle
  • Dining table
  • Separate tub and shower
  • Flat-screen TV
  • AM/FM alarm clock

Services & Facilities

  • 24-hour reception
  • 24-hour security
  • Luggage storage
  • Housekeeping
  • Safe deposit box
  • Key card access
  • Free parking
  • Electric vehicle charging station
  • Wi-Fi
  • Lift
  • No smoking on site
  • Smoke detectors
  • Fire extinguishers

Activities

  • Skiing
  • Canoeing
  • Horseback riding

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

9.4
Perfect 177 reviews

Guest-rated 9.4/10 from 177 reviews

Booking.com · 9.4 · 177 reviews
9.4Verified guest

“The Japanese-style room with tatami was spacious with a fantastic view. The in-room hot spring was a hit with the kids. Breakfast and dinner were included and were among the best Japanese meals we’ve had. The staff even remembered our preferences.”

9.4Verified guest

“The room was spacious and the staff were attentive. Complimentary snacks and drinks were a lovely touch, with a good selection to enjoy after exploring.”

9.4Verified guest

“Staying at Chalet Ivy Jozankei was amazing. The Japanese-style tatami room was spacious and immaculately clean. My kids loved the private hot spring, and the view was stunning. Staff were friendly and remembered our preferences. The wellness facilities, especially the sauna, were fabulous.”

9.4Verified guest

“Meals were excellent and service was good. We enjoyed the scenic views from our room and the charming atmosphere of the location.”

9.4Verified guest

“From the moment I walked in, I knew this would be a luxurious stay. The service was outstanding; every staff member was friendly and attentive. The room was spacious yet cozy, with plush bedding and a beautiful view. The spa and wellness centre was a welcome escape, with a hot spring bath and full body massage that left me feeling rejuvenated.”

9.4Verified guest

“The location was perfect for the light festival, just a short drive away. Staff were incredibly helpful, even offering to drive us to and from the festival in the dark and rain. Rooms were spacious and beautifully decorated with lovely bathrooms. Breakfast was delicious and the view from the room was stunning. Facilities included a gym and spa.”

04 — Location

Getting around Sapporo

The property sits in Sapporo.

Nearby Attractions: The hotel is conveniently located near Jozankei Shrine, a popular spot for visitors. The area is also a short drive from the light festival, which several guests found ideal for evening outings.

Parking and Transport: Free parking is available on site, along with an electric vehicle charging station. For those without a car, the hotel’s location in the Jozankei Onsen area is accessible from Sapporo, though distances are not specified.

231 Jozankei Onsen, Sapporo, Hokkaido, 061-2302, Japan

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-20:00
Check-out
By 11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
26 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 20:00, and check-out is by 11:00.

Is parking available at the hotel?

Yes, free parking is available on site, and there is also an electric vehicle charging station.

Are pets allowed at Chalet Ivy Jozankei?

No, pets are not allowed on the property.

Does the hotel have hot spring baths?

Yes, the hotel features hot spring baths, including open-air baths, and some suites have private hot spring baths.

Is breakfast included in the stay?

The hotel offers breakfast and dinner, and guests have noted that meals are included in their stay. However, specific inclusion details are not stated in the provided data.

What wellness facilities are available?

The hotel has a spa and wellness centre with a sauna, Jacuzzi, hot spring bath, open-air bath, and various massage services.

The bottom line

With near-perfect ratings for rooms and service, private hot spring baths, and a full wellness centre, Chalet Ivy Jozankei is a strong choice for a relaxing onsen stay in Sapporo. Its location is convenient for the Jozankei Shrine and seasonal festivals, though the check-in window is short and pets aren’t allowed.

9.4A 5-star onsen hotel that excels in comfort and hospitality, ideal for those seeking a peaceful retreat with easy access to local sights.

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